The Audience List feature in BlockSurvey allows you to create and manage an audience list at the Teamspace level. You can add new contacts, import contact details from a CSV file, and collect contact details directly from surveys.
Follow this step-by-step guide to set up and manage your audience:
Creating an Audience List
Navigate to the team space where you want to create the audience list and click on the Team Audience menu.
Under the Audience tab, click on the Create Audience List button.
Give a name to the list and click on Create.
Adding Contacts to an Audience List
Open your created audience list.
Click on Create Contact.
Enter the details such as First Name, Last Name, Email, Phone Number, and Country in the popup.
Click Create to add the contact.
Importing Contacts from a CSV File
Open your audience list.
Click on Import and upload your file.
Click on the Validate & Import button.
The contact details from the file will be imported into your audience list.
Note: BlockSurvey will automatically check for duplicate and invalid emails (Hard Bounce) from the CSV file and filter them out. Unique email records with No Bounce or Soft Bounce status will be added to your audience list.
Collecting Audience Data from a Survey
You can automatically add respondent details to an audience list by linking it to a survey.
Create or open the survey you want to use for audience collection.
Navigate to Settings → List Management.
Toggle on the Attach List to Question option.
Select an existing audience list from the Select List dropdown.
After selecting the audience list, you will see mapping options. Select the corresponding survey questions from the dropdown.
Click Publish and try submitting test responses.
How does it work?
Once a respondent submits their answers, the mapped details will be automatically added to the audience list.
You can view and manage the collected data under Team Audience in Teamspace.
Try it out! By following these steps, you can efficiently manage your audience within BlockSurvey, ensuring seamless data collection and organization for your surveys.