If you've finished collecting responses and no longer need the paid features, you can cancel your subscription and move to the free plan. You won't lose your existing surveys or the responses you've collected.
Until your billing period ends
Everything keeps working as it does today. Your surveys stay open and you have full access to every feature on your plan.
After your billing period ends
Your account, surveys, and all the responses you've already collected stay in your account.
You can still open the Results page to view your responses.
You can still export your responses as CSV.
What changes
Your surveys stop accepting new responses. Anyone who opens a survey link will see a "survey closed" message. If you've already finished collecting data, this won't affect you.
Inactive accounts
If you don't sign in for 6 months on the free plan, your account and data may be deleted. Export your responses as CSV to keep a copy.
Need to collect responses again later?
Renew your subscription and your surveys start accepting responses again, right where you left off.
To cancel, see How to Cancel a Subscription.