Email signatures are part of your team's Brand Kit. You create a signature once, with your name, title, logo and links, and anyone on the team can add it to the end of a campaign email with one click.
Create an email signature
Open your team's Settings and go to Brand Kit.
Select the Email Signature tab.
Click Add Email Signature.
Enter a Signature Name. Your team sees this name on the signature card, so pick something clear like "Sales team" or "Support". Names can be up to 60 characters and each one must be different.
Write your signature in Signature Body. You can change the font, size and colour, add bold or italic text, lists and alignment, and link text to your website or social profiles.
To add a logo, click the image button in the toolbar and upload an image or pick one from your Brand Kit. Logos are added at a small size that suits a signature. Use a JPG, PNG or GIF, because most email clients don't show SVG images.
Tick Keep this signature as default if this is the signature your team uses most.
Click Add. The signature appears as a card in the Email Signature tab.
Note: Pasted screenshots can't be used as images in a signature. Add images with the toolbar image button instead.
Edit, delete or set a default signature
Hover over a signature card and click the ... menu. From there you can:
Set as Default or Remove as Default. A team has one default signature. It is listed first and highlighted when you add a signature to an email.
Edit the name, the body or the default setting.
Delete the signature. You'll be asked to confirm, and this can't be undone.
Editing or deleting a signature doesn't change emails that already contain it.
Add a signature to a campaign email
Go to Audience → Email Campaign, open your campaign and open the email step you want to edit.
Below the email body, find the Insert row with First Name, Last Name and Email. Click the signature icon at the right end of that row.
The Brand Kit opens on the Email Signature tab. Hover over the signature you want and click Use this Signature. If you need a new signature, you can add it here first and then use it.
The signature is added at the end of the email body. If Allow receiver to unsubscribe from the email campaign is on, the signature goes just above the unsubscribe line.
Check the preview on the right, then send a Test Email to see how the signature and logo look in a real inbox.
Switch to a different signature
An email has one signature from the Brand Kit at a time. If you click the signature icon again and choose another signature, it replaces the one you added before. The rest of the email stays as it is.
A few details about switching:
Only signatures added from the Brand Kit are replaced. If you typed a sign-off yourself, such as "Kind regards, Shawn", BlockSurvey leaves it alone.
Text you type on a new line below the signature, such as a P.S., is kept when you switch.
You can still edit the signature text inside a single email. Those changes apply to that email only, and switching signatures replaces them.
If you are still running into issues, contact us at [email protected] at any time.