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Unable to Sign In with my OTP received in email

Updated over 6 months ago

To sign in to BlockSurvey, you'll need both your one-time password (OTP) and your secret key. The secret key is a file that you should have downloaded to your computer during the sign-up.

After you enter the OTP, just enter your secret key to complete the sign-in.

Note: If you can't find your secret key, try using the BlockSurvey Magic Recovery Code that was sent to your email during sign-up. If you don't have either the secret key or the recovery code, unfortunately, it won't be possible to recover your account. In this case, you'll need to create a new account to get started again.

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